The Proactiv Approach

Using cutting edge technology and innovation to ensure that the property stands out from the rest in a saturated market. Working closely with you to personalise the strategy to your budget and expectation. Services include:

• Drone work
• Internal Video (filmed as it you were a tenant viewing the property)
• Photographs: A minimum of 10 photos capturing the property in its best light.
• For lease boards – That will not break the bank
• Internet Marketing on realestate.com.au and/or homely.com.au

Conducting both onsite and virtual inspections to ensure the property is maintained in the best condition possible and that the tenant is looking after the property as if they own it.

Managed by a qualified carpenter and landlord to ensure they see it from the landlord’s point of view. Our Maintenance Virtual Callout (cost at $30 plus GST) will save you money (eliminating the trades callout fee) and potentially help educate the tenant to fix the issue themselves. Only after this assessment has taken place will he engage the skilled trade (Plumber, Electrician, etc.) advising them exactly of the fault and what is required to rectify the issue.

Providing you with an up to date market analysis of what your property is worth (Sale or Leasing).

This is sometimes a requirement for many Self-Managed Super Funds (SMSF)

Also, this can work in conjunction with our Wealth Management Services in assisting with future portfolio purchases

Providing the tenant with a fully transparent Condition Report with extensive photographs of all aspects of the property. This will ensure both the owner and tenant is protected at the end of the tenancy.

Some Fully Furnished properties require an Inventory List, this is an itemised list of all items in the property. An additional fee of $199.00 will be charged.

As part of our full-service fee our team of experienced professional can assist with all your investment needs and ensure your investment returns the best yield and that you are protected against any

• Accounting | Tax Services:
• Wealth Protection | Life Insurance Services:
• Financial Planning Services:
• Property Law | Conveyancing Services:
• Loans and Mortgages:

Our up to date online technology can take away all the paperwork and store it on your online portal whereby you can have access 24/7. Our team can manage all your invoices and communicate effectively with your accountant

At the end of the financial year (EOFY) our system will automatically send you a detailed report explaining the properties income and expense that have occurred during the year. This can be passed on to your accountant to finalise your tax for the year.

ProactivPM utilises software that controls the taking of the tenants rent through direct debit. And when the rent dishonors or is not available the tenant is communicated to, to ensure rent is paid directly into the account. ProactivPM will actively manage the process to ensure that minimal loss of rent is maintained.

Working with up to date technology such as Inspect Real Estate & WhatsApp software to capture the prospects when they are actively looking. Organising Private Inspections and/or Virtual Inspections.

Managing all applications and ensuring that the prospecting tenant fits within the ProactivPM’ s core philosophy of

1.       Paying the rent on time
2.       Looking after the property as if they OWN it

Following up on all references supplied and updating you the landlord with all the facts so that you can make an informed decision

Having access to the Directors experience of over 1000 new tenancies spanning over a decade.

Ensuring all the paperwork is completed as per the regulations (Residential Tenancy Act) and the best practice procedure by Consumer Affairs. Documentation include:

• Application & Reference Check
• Fully Signed Tenancy Agreement along Owners Corporation Model Rules (where applicable)
• ProactivPM’ s Welcome Pack
• Digital Tenancy Guide
• Digital Ingoing Condition Report
• RTBA Bond Lodgement Form
• Ingoing Key Register

When a tenant issues the landlord with their intent to terminate the tenancy (at the end of the fixed period providing the required 28 days in writing on the prescribed form), ProactivPM will inform both the tenant and landlord of the process moving forward. ProactivPM will send the tenant a detailed checklist of what is required to assist with the speedy return of their bond. The landlord will also be provided with a strategy to release the property in a timely manner.

In very rare circumstances our tenants do not follow the proper protocol and the unfortunate steps would need to be taken to evict the tenant. ProactivPM’s policy is to always try to work with both tenant and landlord to achieve the best outcome for both parties. If ProactivPM’s mediation can not produce a result then our office utilises VCAT (Victorian Civil, Administrative Tribunal) to come to an agreement.

VCAT Individual fees applies:

•  Preparation on VCAT application fee  $ 61.50
•  VCAT Attendance fee  $299.00/case

Warrant of possession

A common misconception is that when the fixed term ends the tenant is out of a lease. A tenancy agreement is forever binding until either party provides the other with their notice of intent to terminate the agreement. Once the tenancy falls out of the fixed term it then automatically enters into a periodic lease. All the agreed terms continue. It is our office policy to actively encourage the tenant to enter into another fixed term tenancy utilising the opportunity to assess the current rental market and adjust the rent accordingly.