Concierge Services
Welcome to Proactiv Property Group's dedicated Concierge Services page. We understand that exceptional service goes beyond property management, which is why we offer comprehensive concierge services to enhance your property experience. From personalized assistance to special requests, our dedicated concierge team is here to cater to your every need, ensuring a seamless and enjoyable experience for tenants and property owners alike.
Comprehensive Services
Our comprehensive services extend beyond traditional property management to cover a range of essential tasks, including:
- Essential Checks: We handle gas, electrical, and smoke alarm checks to ensure your property meets safety requirements.
- Utilities Management: Our team works to secure the best deals on utilities, saving you money and streamlining billing processes.
- Preventative Maintenance: We implement proactive maintenance strategies to prevent costly repairs and ensure your property remains in top condition.
With Proactiv Property Group, you can trust that your property is in the hands of experienced professionals who prioritize safety, efficiency, and cost-effectiveness.
Our concierge services are designed to enhance your property experience and make everyday tasks more convenient. Our services include:
- Personal Errands: Grocery shopping, dry cleaning pickup, and other personal errands.
- Travel Arrangements: Flight bookings, hotel reservations, car rentals, and travel itineraries.
- Event Planning: Organizing parties, gatherings, and special events for tenants and property owners.
- Restaurant Reservations: Securing reservations at top restaurants and dining establishments.
- Entertainment Recommendations: Recommending local attractions, shows, and events.
- Special Requests: Fulfilling unique and custom requests to enhance your property experience.
Benefits of Proactiv Concierge Services
- Convenience: Our concierge services save you time and effort by handling everyday tasks and special requests on your behalf.
- Personalization: We tailor our services to your unique preferences and requirements, ensuring a personalized experience that exceeds your expectations.
- Peace of Mind: With Proactiv Concierge Services, you can relax knowing that our dedicated team is taking care of all the details, allowing you to focus on what matters most.
- Enhanced Property Experience: Our concierge services elevate your property experience, making it more enjoyable and rewarding for tenants and property owners alike.
Reviews
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"Charl made a time to see me so I knew what was going on"
I’m going to be honest – I’m not a big fan of REAs. I did not sign my lease through them but my tenancy was transferred to Meadows Partners a few months in during which Charl made a time to see me so I knew what was going on. I was a bit taken aback at first, as I never had REAs who actually came for inspections every 3 months – they did provide notice and were always very friendly (and understanding when the flat was a mess during exam season). Move out process (although never a breeze) went as smoothly as I could ever expect. Overall, highly recommended (from a Tenant’s perspective) and I’d definitely consider using them if I were becoming a landlord. -
"You guys did a fantastic job and we really appreciated everything you did"
We would like to thank you for all your help in leasing out our two properties. You guys did a fantastic job and we really appreciated everything you did to keep things moving along with the advertising and lease of both properties. We wish you all the very best with your future clients and hope we are in the position to call on your services again one day down the track.
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"was totally professional and willing to put himself out for me"
Leasing our first property, for us was a huge step. We were totally unfamiliar with the responsibility of tenants and the whole process. Despite being unfamiliar with the process, Charl Joubert ... was totally professional and willing to put himself out for me. To begin with I was speaking with the property manager on a daily basis, and I was treated with the utmost respect, I admired the professionalism and knowledge of all the staff.
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"Charl & Josh have exceeded my expectations with leasing our 3rd property in record time"
Once again Charl & Josh have exceeded my expectations with leasing our 3rd property in record time 5 days. Thank you for your personal service, your friendly smiles and your honest and realistic advice with relation to renting our property, we truly appreciate it. When it came to leasing the second and third property we didnt bother getting any second opinions as we had learnt from leasing our first property that you would always do your best for us and you would be realistic with us. Thanks again guys, for all your hard work you have put in for us over the years and we look forward to dealing with you in the future.
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"Charl’s management is fantastic, his customer service, professionalism, communication and overall care for your home allows you to have complete trust and faith"
Charl’s management is fantastic, his customer service, professionalism, communication and overall care for your home allows you to have complete trust and faith. As a landlord thats exactly what you need. We could not speak any more highly for Charl’s business.
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"His process and care with landlord and tenants are amazing. Thanks Proactiv for all the work"
Charl looks after a few of my properties can’t stress enough how responsive he is! His process and care with landlord and tenants are amazing. Thanks Proactiv for all the work.
